How DisplaySweet Streamlines the Customer Journey

From initial interest to final purchase, every touchpoint in the customer journey matters. At DisplaySweet, we understand this intricate process and have developed cutting-edge solutions to streamline the customer experience, making it seamless, efficient, and highly engaging.

Understanding the customer journey

The customer journey in real estate typically involves a few key stages:

1. Awareness: Potential customers discover your property through various marketing channels.
2. Consideration: Customers evaluate your property, comparing it with others.
3. Decision: Customers decide to make an offer and proceed with the purchase.

Our goal at DisplaySweet is to enhance each stage of this journey with our innovative showroom solutions.

Stage 1: Awareness - capturing interest with interactive experiences

At the awareness stage, grabbing attention is key. DisplaySweet’s immersive technology transforms traditional marketing methods. With Display Explore, customers can explore your property directly from your website, getting a real sense of development and the local area without leaving their homes. This not only widens your reach but also creates a memorable first impression.

Focusing your agents on specific property clusters is another way to drive awareness strategically, and this is where our Allocation feature shines. By assigning specific properties or groups of properties to individual sales agents, you ensure that each agent can focus on their assigned clusters without any overlap or extra coordination. This tailored approach lets your team target the right customers more effectively, streamlining their efforts and enhancing overall efficiency.

Stage 2: Consideration - providing detailed insights

When customers move to the consideration stage, they need detailed information to make an informed decision. Display Presenter allows your team to give in-depth presentations, offering:

• Interactive floor plans: Allow customers to visualize the layout and flow of the property.
• 3D tours: Provide a 360-degree view of the property, showcasing every detail.
• Detailed property information: Include comprehensive details about the property, such as finishes, amenities, and nearby facilities.
• Access to all content: Tailor your presentations to each and every customers through customizable content on all devices.

These tools help customers feel more confident and connected to the property, increasing the likelihood of moving to the next stage.

Stage 3: Decision - simplifying the purchase process

The decision stage is where customers decide to make a purchase – or not – the key to success in this stage is keeping it simple. DisplaySweet streamlines this process by integrating with your existing CRM system. This integration ensures all customer information is always up to date and readily available, and the transition from interest to purchase is smooth and efficient. 

Within the Display Presenter app, you can reserve properties or mark them as sold, providing unified information for everyone from one central place. With push and pull functionality, data is accurately reflected over Display Presenter and your CRM system, eliminating the need for disjointed systems and ensuring seamless management and up-to-date information.

Why choose DisplaySweet?

DisplaySweet acts as your partner in enhancing your sales and marketing strategies. Our technology:

• Increases engagement: Interactive and immersive experiences captivate customers.
• Builds trust: Detailed and transparent information helps customers feel confident in their decisions.
• Saves time: Streamlined processes reduce delays and improve efficiency.

By integrating DisplaySweet into your real estate marketing strategy, you are not only simplifying the customer journey but also elevating it to a new level of sophistication and convenience.

Contact our sales team to see how DisplaySweet can streamline your customer journey.